Privacy Policy
Last updated: August 2026. Compliant with Saudi Personal Data Protection Law (PDPL).
1. Overview
STS Wasel Logistics Services Co. ("STS Wasel", "we", "our") is committed to safeguarding the privacy and confidential information of our clients, merchants, and shipment recipients in the Kingdom of Saudi Arabia.
2. Information We Collect
To execute logistics operations, we collect necessary contact information (name, delivery address, geolocation coordinates, phone number, and email address), parcel details (weight, dimensions, declared value), and delivery validation records (digital signatures, timestamps, and photos for Proof of Delivery).
3. How We Use Information
Data is utilized solely to schedule courier pickups, execute doorstep deliveries, provide real-time tracking notifications via SMS/WhatsApp, manage COD payments, and resolve delivery exceptions.
4. Data Protection & Security
We enforce strict encryption protocols, role-based database access, and secure server environments in compliance with Saudi regulatory data residency standards.
5. Contact Legal & Privacy Team
If you have any questions regarding your data privacy rights, contact our Data Protection Officer at info@stswasel.com.